Privacy Policy
Last updated: 27 January 2026
1. Introduction
Mack's Garage ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website macksgarage.co.nz and use our services.
By using our website, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, including:
- Name, email address, and phone number
- Vehicle preferences and inquiry details
- Account credentials when you register
- Payment information (processed securely through third-party providers)
- Any other information you voluntarily provide
2.2 Automatically Collected Information
We may automatically collect certain information about your device and usage, including:
- IP address and browser type
- Pages visited and time spent on our website
- Referring website addresses
- Device information and operating system
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and provide customer support
- Send you information about vehicles that may interest you
- Process transactions and send related information
- Send administrative information, such as updates to our policies
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Data Storage and Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your data is stored on secure servers and is accessible only to authorised personnel. We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
5. Disclosure of Information
We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist in operating our website and conducting our business
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or transfer of assets
- With Your Consent: For any other purpose with your explicit consent
6. Your Rights
Under the Privacy Act 2020 (New Zealand), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications
- Lodge a complaint with the Privacy Commissioner
To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us: